How to Cancel Comcast Xfinity

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Cancellation Instructions

  • Visit https://www.xfinity.com/support/schedule-callback?selectedIntent=CANCEL_SERVICE and schedule a call for cancellation.
  • You may call 1-800-XFINITY to do the same yourself.
  • Follow the automatic prompts to cancel until you get through to a representative.
  • Keep you account information such as subscriber ID, billing address and email address handy while making the call.
  • State clearly that you wish to cancel. The representative may try to convince you otherwise.
  • You may also visit https://support.xfinity.com/retention to request cancellation online and follow the same steps as above.

For the Comcast Xfinity Cancellation Policy, visit https://www.xfinity.com/policies.

You may contact Comcast Xfinity at 1-800-XFINITY.

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